Policies

Yoga Classes

Please arrive at least 5 minutes before class. If you have not arrived with 5 minutes to spare, your spot may be given to students who are on the waiting list. If you are held up but are on your way, please do ring/text to let us know to hold hold your spot. Please note that you may be refused entry if you arrive after the class has begun.

Casual reservations may be cancelled online/via text free of charge with at least 12 hours notice. Please be aware cancellations with less than 12 hours’ notice will be charged.

If you have paid for a term, there is no additional fee for cancelling, though it is appreciated if you give notice you won’t be attending a given class.

Terms and Events

If you have registered for an Term or Event (Workshop, Play Date or Course), payment must be made a week prior to the commencement of the programme. If you need to cancel, you will be given a refund if notice is given a week before the scheduled programme commences. After that point and up until the starting day of the programme, if you cancel you will receive a refund of 50%. If you cancel after the programme has begun or on the day of the programme, you will not receive a refund.

Private Sessions

Private sessions may be bought singly or in concession packages of 6 or 12. Concession packages must be used within six months of the purchase date. Cancellation of a private session must be received 24 hours prior to the scheduled time or they will be charged at full rate.

Events with Visiting Teachers

If you have registered for an Event or Workshop with a visiting teacher, payment must be made a fortnight before the event commences. If you need to cancel up to a fortnight before the scheduled event, you will be given a refund, less a $50 administration fee. After that point and up until the day of the event, if you cancel you will be refunded 50% of the event fee. If you cancel within 24 hours of the event or after the workshop has begun you will not be refunded.